Building Solutions Through Mindful Conflict Resolution
At Resolution Solutions we understand that disputes and complex family situations can be stressful and emotional. Our approach is designed to provide the opportunity to work collaboratively and for the participants to control the outcome. We work with you to identify what is important to you and explore creative options for mutual satisfaction
Why Choose Caitlin?
With experience as a senior people leader in global business, mental health and mediation, Caitlin brings a rare depth of empathy, intercultural understanding and strategic resolution to every dispute. Her approach is grounded in creating a safe, neutral space where participants feel heard and empowered to find their own solutions.
Caitlin specializes in high-conflict family, business and workplace conflict, utilizing her background to navigate emotional complexities that often stall progress. She doesn't just manage the conflict; she facilitates a transformation in communication, helping clients build sustainable agreements and stronger future relationships.
Exploring the Benefits of Mediation
Efficiency and Value
Mediation offers a path to outcomes unreachable in court or arbitration. With your unique knowledge of your own circumstances, you can craft creative and flexible agreements that legal systems simply cannot provide. This process preserves your resources while prioritizing your specific needs.
Better Support and Care
The process is designed to offer a confidential and safe environment where family or business concerns can be discussed openly. Using this supportive framework can help participants feel heard and better understood while navigating toward a resolution.
An Empowering Process
We offer a secure setting where you lead the dialogue and finalize your own terms. Unlike in court or arbitration, we do not impose decisions; instead, you maintain full control over the resolution, ensuring the final agreement reflects your needs and vision.
Our Core Offerings
Civil & Workplace Mediation
Civil and workplace mediation involves a neutral mediator who facilitates discussions between parties to resolve disputes outside of court. The process is confidential and voluntary, and is designed to help people find practical, mutually acceptable solutions. Mediation is typically faster and more cost-effective than litigation, with a focus on improving communication and, where possible, supporting working relationships.
Family & Estate Resolution
Family and estate mediation supports families through separation, parenting decisions, financial questions, caregiving, and planning for the future. In a safe and neutral space, each person is invited to share their concerns and priorities. With a focus on clear communication and respect, mediation can help families work through difficult conversations and explore solutions that honour both relationships and individual needs.
The Process
01
Initial Consultation
The journey begins with an empathetic and professional conversation to understand your specific conflict and determine the most effective path toward resolution. If it is mediation, we can only move forward if both (all) participants agree.
02
Retainer & Intake
Formalizing our commitment ensures a clear and professional start to your session, where we gather all necessary background information to move forward. Intakes happen separately with each participant, and is private and confidential. This is another opportunity to ask questions about the process, and share your goals.
03
Mediation Session
We facilitate a dialogue designed to identify the issues through respectful, guided conversations. Together you clarify the issues, explore options, develop workable agreements, and create a clear path forward—all while keeping you in control of the decisions. Most participants prefer half day sessions, which can be structured over a few weeks.
04
Finalization & Success
The process concludes with a review of the agreed upon outcomes and a set of progress notes, with a clear follow-up plan to ensure your solutions remain sustainable and relationships stay strong.
NEUTRALITY • INTEGRITY • SAFETY • EMPATHY • NEUTRALITY • INTEGRITY • SAFETY • EMPATHY
Get in Touch
Ready to discuss professional mediation or conflict coaching? I am available to provide guidance. Email caitlin.chester06@outlook.com or complete the contact form below.
Meet Caitlin
From Mental Health to Global Business, I Leverage My Diverse Past to Help You Navigate Harder Conversations
My path to mediation began through deep involvement in mental health, substance use support, and senior leadership in global business. These experiences taught me to remain steady and composed when tensions are high. I rely on my background to ask direct questions and provide clear guidance through complex, high-conflict situations at home or in the workplace. I am here to sit with you through the most difficult moments and navigate them with professional confidence and a real focus on people.
I am deeply moved by the possibility of healing that opens up when people finally feel heard and understood. My work is about softening the impact of conflict and opening doors for kinder, more meaningful conversations at home and in the office. I am here to hold a welcoming space where you can share your truth, reduce tension, and rediscover how to speak and listen with genuine respect.
The Process
We require a retainer payment once intakes have been completed, to initiate your mediation or coaching session. This ensures a clear and professional start to your journey toward resolution.
In-person
Face-to-face sessions at a location of your choice, providing a focused environment for deep dialogue and conflict resolution.
Online
Secure virtual sessions via video conferencing, offering flexibility for clients who reside in under served communities, where participants reside in different locations or for those who prefer remote or hybrid approaches to their dispute resolution.
Strategic Conflict Management Solutions
DISC PROFILING • CONFLICT COACHING • EXPERIENCED RESOLUTION • DISC PROFILING • CONFLICT COACHING • EXPERIENCED RESOLUTION